FAQ
Frequently asked questions.
Do drivers need to install an app?
No. VORMS runs in the browser on any modern phone. Drivers can add it to their home screen so it opens like an app, and the vehicle check, defect report, check-out and check-in all work without signal.
Will you charge my card automatically when we renew?
No. Before your renewal date we email you and issue a renewal invoice. You sign in and pay it by card, or pay by bank transfer. Nothing is ever charged automatically.
Can we pay by purchase order?
Yes. Choose invoice payment when you sign up and add your PO number. We'll email the invoice to your finance contact, and you can upload your PO document from the billing page.
Do you check MOTs automatically?
Where automatic checks are enabled, VORMS looks up MOT and tax information from DVSA and DVLA when you add a vehicle and re-checks it regularly, so a new MOT is picked up without anyone re-typing it. You can always enter dates manually too.
Do you store driving licence details?
No. VORMS records that a licence check took place, the outcome and when the next one is due. You carry out the check yourself (for example with a DVLA share code).
Can a trust manage several schools?
Yes. One organisation can have several schools or sites. Staff can be limited to their own school, and trust-wide staff can see everything. Contact us for MAT pricing.
What happens if our subscription ends?
Your data becomes read-only and is kept for a period so you can renew or export it. You can export all your data at any time from Settings.
Can VORMS support staff see our data?
Only when you ask for help. Support access happens in a clearly marked session, read-only by default, and is recorded in your audit log.
Is VORMS GPS tracking?
Not today. VORMS is about bookings, checks, defects and compliance. If tracking is added in future it will be optional, controlled by your organisation, and never used to track pupils.
Something else? Get in touch.
